(847) 966-7788

 

Terms and Conditions

Shama Travel, Inc. is a professional travel agency in business serving customers in the local community and in states across the country. We help plan vacations worldwide including every component of a trip such as: air transportation; accommodations to suit all budgets and tastes; ground transportation and car rental; sightseeing, excursions, and adventure; ocean and river cruises; dining and entertainment; and travel insurance.

We receive commission from many of the travel suppliers and providers we use. We do not charge for our time; however; some of our services are provided for a fee. We do not receive commission by a supplier unless we make the arrangements. Therefore, we ask that our customers not make their own travel arrangements once they start working with us.

After our initial consultation, if you would like to retain us to continue planning your vacation, we ask for a $100.00 per person non-refundable deposit, which we will apply to your final payment. If you cancel the trip, for whatever reason, or choose not to use our services, we consider the deposit our fee for services rendered. Suppliers and other travel providers’ cancellation fees will also apply.

Before we make arrangements for your flight, hotel, car rental, tour, cruise, or other trip, we require that you sign this form; your signature will signify your agreement with the following terms and conditions:

Shama Travel, Inc. acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). Shama Travel, Inc. is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

Shama Travel, Inc. assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; or (3) any wrongful or negligent acts or omissions on the part of any other party not under Shama Travel, Inc.’s control. You hereby release Shama Travel, Inc. from all claims arising out of any problem covered in this paragraph.

You acknowledge and understand that: (1) airlines can increase their prices at any time before tickets are issued and that Shama Travel, Inc. has no control over issuance of tickets for tours; (2) airlines, cruise lines, tour operators, and other Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and that you may be bound by those contracts regardless of whether you receive notice of their terms. By signing below, you are consenting to those terms and conditions.

Shama Travel, Inc. has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, Shama Travel, Inc. recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov <http://www.travel.state.gov/>. For medical information, Shama Travel, Inc. recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel <http://www.cdc.gov/travel>. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release Shama Travel, Inc. from all claims arising out of any problem covered in this paragraph and to submit all other claims against us within 30 days after the return of your trip. You agree that the courts in Cook County, IL will be the exclusive jurisdiction for all claims brought by you or Shama Travel, Inc., and you hereby submit to the personal jurisdiction of those courts.

For your protection, we strongly recommend that you purchase trip cancellation insurance and that you check the appropriate box below. As our client, you hereby appoint us to be your attorneys-in-fact for the purpose of signing all documents necessary to purchase and issue airline tickets, tours, cruises, and hotel guarantees for late arrival. You authorize any of the attorneys-in-fact to sign credit card authorizations for said purchases whenever any of them receives a booking request reasonably believed to be from you or someone acting on your behalf, requesting those tickets be charged to this credit card account. You agree that you will pay for all such purchases and will not hold us responsible for any of our actions pursuant to this power of attorney.